Joelle Angleheart of Chapleau, northern Ontario, was left perplexed after receiving a package containing over 1,000 Trojan condoms.

The Unwanted Package

CTV News
CTV News

“We received this box that contained 30 boxes of condoms that had 34 in each package and we had no idea why they were sent to us,” Joelle Angleheart of Chapleau, told CTV News Toronto.


The package, which was comprised of 30 boxes with 34 condoms in each, was delivered to her home. Angleheart claims she had no idea why the contraceptives had been sent to her and assumed it was a scam when she received an email from Amazon notifying her of the upcoming delivery.

“We automatically assumed the email was a scam because it was not something we would purchase,” she said.

The Package Arrives

Upon its arrival, she discovered that her credit card had been charged $670 and was told that as they were personal items, they could not be returned.

CTV News
CTV News


"We really can't understand what took place and why we received the package at our house," she said.


Angleheart had been attempting to obtain a refund from Amazon for four months before a spokesperson for the company stated they were committed to resolving the issue for their customers.

Angleheart had been trying to get a refund for the past four months from Amazon. When CTV News contacted the company, an Amazon Canada spokesperson said in a statement that the company “works hard to provide customers with a great experience” and is committed “to go above and beyond to make things right for customers and hold bad actors accountable... As we continue to investigate this matter, Amazon secured the customer’s account and their money has been returned,’ they said.

That was great news for Angleheart who said “It’s such a relief to finally get that money back.”

Hacked Device

Despite this, cyber experts claim that Angleheart's account may have been hacked as she was charged money and that these types of scams are becoming increasingly common.

"Be on the lookout for these types of scams because there is definitely a rise in this type of fraud," Claudiu Popa, CEO of Datarisk Canada, said.

Nevertheless, Angleheart was permitted to keep the condoms after the matter was resolved, which brought her a great sense of relief.

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